Are you ready to improve your business?

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M+ GROUP IS A MAJOR REGIONAL MARKET LEADER IN PROVIDING CONTACT CENTER SERVICES AND DIRECT MARKETING, SPECIALIZED IN TELECOMMUNICATIONS, TV, ENERGY, BANKS, INSURANCES AND FMCG INDUSTRY.

M+ Group was founded in 2007. The main activity of the Group is providing contact center services and direct marketing. One of major market leaders in Croatia. Offices in Zagreb, Ljubljana, Koper, Sarajevo and Belgrade. M+ Group is a company specialized in development and implementation of first class software solutions for medium and big companies and organizations in Europe, for enhancing of direct communication between the market and the customers. As a marketing agency we offer full set of services for customer relations management. We provide real advantages in communication, managing and implementing of marketing channels. All under the same roof – effectively and in transparent way to the goals and results. M+ is active in a wide scope of activities, however it is not specialized in all of them. The seemingly unrelated industries of automobile, telecommunication or health care sector may be unified under the common name of the challenge.

The challenge comes in many forms: for example, managing of a large number of customers or maintaining of a large volume of information, especially in new market conditions or in difficult business situations where the primary intention is to keep or to win loyal customers.

The business challenge is an ubiquitous phenomenon irrespective of which market or economic sector is in question. We see a potential and opportunity in every business demanding situation. If you carry on a business activity not comprised by our actual list, we shall gladly take this challenge too.

Usluge

Customer Support

The Customer Support is an extremely important part of the customer relationship and, if duly invested in it, may increase their satisfaction and bring better sales results. We have built the organization of best quality and efficiency, just for your needs, that will distinguish you from the others. Focus on your business operation, we take care of the customer support!

Sales

The sale is much more than one-off transaction, this is customer experience that affects whether customers will leave or will gladly return and stay. The mission of M+ Group is to provide your customers with the best possible purchase experience. We find, hire and build our sales team according to the requirements of your business so as to ensure that your customers will not perceive where your operation ceases and ours begins.

Market Research

If your company or organization needs a clear view and understanding of certain market segments, M+ Group may be of assistance. Our market research department together with the agents in contact center is at your disposal.

Digital marketing

Nowadays, the customers as a part of digital society prefer interaction with the company or brand via social media such as Facebook, Twitter, LinkedIn ….. The companies stretching their activities and customer support to the realm of social media have better reputation that those not doing so.

  Kontakt

  Heinzelova 62a, Zagreb
   T | 01 6447 890
   F | 01 6447 899
   E | info@mpluscc.hr

   Personal data protection | zop@mpluscc.com

COMPANY

MERTITUS PLUS d.o.o.

Godina osnivanja: 2007.

OIB: 30746232536

MB: 02203987

TEMELJNI KAPITAL:  11.292.500 HRK

SJEDIŠTE: Heinzelova ulica 62 A,
10000 Zagreb
Hrvatska

ČLAN UPRAVE: Darko Horvat